Terms of Use

We take your privacy seriously – please take the time to read through our privacy policy  in order to understand how we keep your information safe and secure.

What are the Terms & Conditions and Privacy Policy for?

These terms and conditions (including privacy policy) are for this website http://sp-firewood.co.uk/ and served by S P Firewood and governs the privacy of its users who choose to use it.  The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners.  Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.  This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies? 
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

S P Firewood collects the following data:
Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide S P Firewood with most of the data we collect.  We collect data and process data when you:
Place an order for any of our products or services.
Use or view our website via your browser’s cookies.

How will we use your data?

S P Firewood collects your data so that we can:
Process your order and schedule your delivery
When S P Firewood processes your order, it will share your address and contact details with our transport provider(s) who require your information to deliver your goods.

How do we store your data?

S P Firewood securely stores your data online within an encrypted database.

Marketing

S P Firewood would like to send you information about products and services of ours that we think you might like.  After you have placed your purchase, we may e-mail you from time to time with special offers and useful information and updates.  If we do so, it will be fully compliant within the GDPR legislation.  You may always opt out at a later date.  You have the right at any time to stop S P Firewood from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us requesting we remove you from our mailing list.

What are your data protection rights?

S P Firewood would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request S P Firewood for copies of your personal data
The right to rectification – You have the right to request that S P Firewood correct any information you believe is inaccurate.  You also have the right to request S P Firewood to complete the information you believe is incomplete.
The right to erasure – You have the right to request that S P Firewood erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that S P Firewood restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to S P Firewood’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that S P Firewood transfer the data that we have collected to another organisation, or directly to you, under certain conditions.  If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us at our email: spfirewoodcoal@gmail.com or
Call us: 07803 007027

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.  When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

How do we use cookies?

S P Firewood uses cookies in a range of ways to improve your experience on our website, including:
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality – S P Firewood uses these cookies so that we recognise you on our website and remember your previously selected preferences.   A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.  However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

S P Firewood keeps its privacy policy under regular review and places any updates on this web page.  This privacy policy was last updated on September 2024.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: spfirewoodcoal@gmail.com or
Call us: 07803 007027

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website address: https://ico.org.uk/global/contact-us/

Client: S P Firewood Ltd

Date: September 2024